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frequently asked questions
COMPLAINT faqs
This is a list of frequently asked questions and corresponding answers. Please read this topic carefully before asking any questions.
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I’m having some difficulty with a member of APEGA, what should I do? |
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How do I make a complaint to APEGA about the conduct of one of its members? |
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Q. I’m having some difficulty with a member of APEGA, what should I do?
If you believe that a professional member or a permit holding
company of APEGA may have acted in an improper or incompetent manner, email:
redwards@apega.ca. We
can answer your questions about what to expect from an engineer or geoscientist,
even if you do not wish to register a formal complaint. We can also verify whether
someone is licensed to practice as an individual or a permit holder.
Q: How do I make a complaint to APEGA about the conduct of one of its members?
If you decide to lay a complaint, email: rplecash@apega.ca
at APEGA. We
will review your concerns with you and provide assistance in advising what material
is required to support allegations of either unprofessional conduct or unskilled
practice, or both.
Q. If I make a complaint to APEGA regarding an individual or company using a restricted title and/or holding out in any other manner to practice engineering, geology or geophysics in Alberta, may I remain anonymous?
We strive to obtain voluntary compliance with the Engineering and Geoscience Professions Act of Alberta. In this situation, the name of the complainant
is not revealed. If, on rare occasion, the case should require legal action,
the complainant may be called as a witness.
We appreciate those complainants who do identify themselves in case we need clarification. Without a contact name, we may not be able to pursue a complaint if there are complications.