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MEMBERS-IN-TRAINING

Corporate Discount: We offer an MIT Seminar corporate discount for every third registration of equal value received at the same time from the same organization. Please insert names of the two additional individuals registering with you in order to receive the 50% discount for the third
registrant.

TOPICS:

• ColourSpectrums: Being a Team Player

• Dealing With Difficult People

• Business Writing for Results

• Introduction to Financial Skills

• Negotiate Anything

• Professional Development & Building Your Career (Calgary)

BUSINESS WRITING FOR RESULTS

Learning Objectives
After completion of this seminar, the participant will be able to:

• use punctuation and mechanics (e.g., capitals, hyphens) effectively and correctly

• improve their spelling

• write concisely and clearly by applying plain language techniques

• write strong, grammatically correct sentences and paragraphs

• proofread their own work

Cheryl Lund, B.Ed., B.A.
Cheryl Lund, a professional editor, has owned a writing, an editing, and a training business, Pebble Creek Communications, for six years. She teaches editing and writing courses at Grant MacEwan College, the University of Alberta, and the University of Northern British Columbia, as well as for the Editors’ Association of Canada (EAC). She facilitates corporate training workshops on topics such as report writing, grant proposal preparation, and presentations. Cheryl serves on the national Certification Steering Committee and served on the Prairie Provinces Branch Board of the EAC for four years.

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COLOURSPECTRUMS: BEING A TEAM PLAYER

Learning Objectives
After completion of this seminar, the participant will be able to:

• use the ColourSpectrums personality choices to identify his/her ColourSpectrums personality

• identify and describe his/her bright colour esteem needs, stressors and shadow characteristics

• identify and describe his/her pale colour challenges, stressors and shadow characteristics

• brighten and diminish his/her colours to create matched communication

• to implement solutions for stress management and conflict resolution

Rob Chubb
Rob Chubb holds a Bachelor of Child and Youth Career degree with distinction from the University of Victoria, B.C.

His major areas of expertise are in professional and interpersonal communication and team building.

Rob is the Director and owner of ColourSpectrums and is an instructor at Grant MacEwan College.

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INTRODUCTION TO FINANCIAL SKILLS

Learning Objectives
After completion of this seminar, the participant will be able to:

• understand the individual items of the Income Statement and Balance Sheet

• be familiar with terminology and generally accepted accounting principles and concepts

• complete a financial statement analysis using ratios

• conduct basic budget preparation as well as incorporate costs in the budget formula/template

• communicate more effectively with accounting and financial professionals

Frank J. Saccucci, B.Comm., MBA
Frank has been delivering seminars for over 14 years and brings a wide spectrum of experience to his seminars. His professional experience ranges from public auditing, management consulting, commercial banking and venture capital. (He is currently an instructor and Chair in the School of Business at Grant MacEwan College.)

Frank has delivered seminars to participants with varied backgrounds. He is well known for his ability to deliver complex material in a direct, relevant, simple and “digestible” manner. As well as providing seminars on site at the University he has also delivered seminars to midsized and large multinational corporations.

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DEALING WITH DIFFICULT PEOPLE

Learning Objectives
After completion of this seminar, the participant will be able to:

• understand how and why conflict occurs in the workplace and in our personal relationships.

• recognize how our individual perceptions, assumptions and mindset affect our thoughts, behaviours and attitudes and ultimately the outcome of our personal interactions.

• possess strategies for managing their own anger during difficult interactions and strategies for managing strong emotions in those difficult people they interact with.

• have the tools to defuse angry and verbally aggressive subjects. In addition, they will explore the theory of “response expectation” and the “emotion/reason equilibrium”. This provides some understanding of why people act as they do in conflict.

• understand and apply the Theory of Social Influence and how this assists us in gaining voluntary compliance from those we interact with. This strategy allows the participant to avoid conflicts with difficult clients through the application of verbal strategies.

• recognize and apply Active Listening Skills which includes: paraphrasing, labelling emotion, empathic response, summarizing, confronting statements, use of “I” Messages, use of silence and a number of strategic questioning techniques.

Gary McDougall
Gary is a recently retired police officer who served the law enforcement community for 25 years, where his focus was in the area of personnel development, specifically the area of communication. In 1997 Gary achieved certification as a qualified Mediator and Negotiator through the U of C and has conducted numerous highly successful workplace mediations within the law enforcement community and with outside agencies and public businesses.

Also in 1997, Gary attended the Canadian Police College in Ottawa and successfully completed the Certification Program to become a qualified Hostage and Crisis Negotiator. Between 1997 and 2006, Gary was involved in 47 high-risk hostage/crisis situations. In addition, Gary coordinated training for the Police Hostage Negotiator Team in Calgary and organized training for Hostage Negotiators from across western Canada and the north-western United States.

Gary’s specialty is in the area of training workplace groups in conflict management, dealing with difficult clients, ethics in the workplace and workplace violence issues. He has been responsible for teaching police officers these skills for a number of years and has instructed in these disciplines at the Canadian Police College in Ottawa. In 2004, Gary formed a company called Conflict Solutions and began teaching these skills to outside agencies. He also volunteers in this area to organizations such as the SPCA, The Salvation Army and the Alberta Council of Women’s Shelters.

Gary has also acted in a consulting role for the FBI in the area of Hostage/Crisis Negotiations. In 2006, Gary was invited to the FBI Training Academy in Quantico, Virginia where he facilitated training for new FBI Hostage Negotiators. In 2007 he returned to the FBI Academy where he again facilitated training for FBI Negotiators and developed a new evaluation process for the Negotiation Training Course.

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NEGOTIATE ANYTHING

Learning Objectives
After completion of this seminar, the participant will be able to:

• understand and manage the struggle we often experience between meeting our substantive needs in the negotiation while maintaining or improving the working relationship.

• understand how our “mindset” and “assumptions” affect the way in which we interact with the other party during a negotiation.

• recognize the differences between traditional “Positional Bargaining” and the more effective “Interest Based Negotiation”.

• apply a format which can be applied to prepare for the negotiation, provide structure during the actual negotiation and provide an evaluation tool for the session debriefing.

• differentiate between Alternatives, Interests and Concerns, Options, Benchmarks, Standards of Fairness.

Gary McDougall
(See bio above)

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PROFESSIONAL DEVELOPMENT AND BUILDING YOUR CAREER
(Calgary only)

Learning Objectives
After completion of this Seminar, the participant will be able to:

• create and implement an effective career development plan

• understand the importance of their professional network and create a network that helps them move their career forward

• understand the relative importance of technical and soft skills in the careers of engineers and geoscientists

• identify whether their career is going in a direction that matches their goals, aspirations and personality

• determine what they need to do in order to move to the next level in their career

Dr. Lionel Laroche, P.Eng.
Over the past ten years, Lionel Laroche has provided career management coaching and consulting services to over 15,000 people in nine countries (Canada, the U.S., Bermuda, Mexico, Peru, France, Belgium, Switzerland and China).

Lionel is a very dynamic, entertaining and educational speaker / facilitator who presented at over 150 conferences and venues, organized by a wide range of business, government, academic, professional and non-profit organizations. His publications have appeared in over 30 trade magazines published in eight countries (Canada, U.S., U.K, Netherlands, France, Mexico, Peru and Australia). He has written two books:

• Managing Cultural Diversity in Technical Professions, which has sold 2,200 copies.

• Recruiting, Retaining and Promoting Culturally Diverse Employees, which came out in December 2006.

Throughout his training, coaching and consulting practice, Lionel makes use of his 20 years of international engineering, management, sales and human resources experience, working with people from over 60 countries. He has worked in eight different countries (Canada, the U.S., France, Germany, Italy, Belgium, Denmark, and the Netherlands,) for several multinational companies, including Xerox, Procter & Gamble, British Petroleum, and Jeumont-Schneider.

Born in France, Lionel obtained his “Diplôme d’Ingénieur Polytechnicien” from the Ecole Polytechnique de Paris, France and his Ph. D. in Chemical Engineering from the California Institute of Technology in Pasadena, California, USA.